Terms Of Use

Terms & Conditions

Welcome to AK. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

If you do not agree with any part of these terms, please discontinue the use of our website and services immediately.

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1. General Information

Only AK is a brand operated by MAYU RETAIL PRIVATE LIMITED.

Registered Office:

No.145, First Floor, Salem Road,

Namakkal, Tamil Nadu, India – 637001

Throughout these Terms & Conditions, the terms “AK”, “we”, “our”, and “us” refer to MAYU RETAIL PRIVATE LIMITED and its associated brand operations.

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2. Acceptance of Terms

By accessing this website, placing an order, or using any services provided by AK, you confirm that:

* You are at least 18 years old or using the website under parental/guardian supervision.

* You agree to comply with these Terms & Conditions.

* You provide accurate and complete information during registration or purchase.

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3. Products & Services

We strive to ensure that all product descriptions, pricing, images, and availability information are accurate. However:

* Colors may vary slightly depending on screen settings and photography.

* Product availability is subject to stock availability.

* We reserve the right to discontinue or modify products at any time without prior notice.

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4. Pricing & Payments

* All prices displayed are in Indian Rupees (INR) unless otherwise specified.

* Applicable taxes, shipping charges, and fees may be added during checkout.

* We reserve the right to update pricing at any time without prior notice.

* Payments must be completed through approved payment gateways available on the website.

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5. Order Acceptance & Cancellation

AK reserves the right to:

* Accept or reject any order at our discretion.

* Cancel orders due to stock issues, pricing errors, suspected fraud, or payment verification issues.

* Limit quantities purchased per customer or order.

If an order is cancelled after payment, eligible refunds will be processed according to our Refund Policy.

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6. Shipping & Delivery

* Delivery timelines are estimates and may vary depending on location, courier availability, and external factors.

* AK is not liable for delays caused by logistics partners, natural events, strikes, or unforeseen circumstances.

* Customers are responsible for providing accurate delivery details.

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7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy available on the website.

Returned items must:

* Be unused and unwashed

* Include original tags and packaging

* Meet the eligibility criteria mentioned in the policy

AK reserves the right to reject returns that do not meet the policy requirements.

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8. Intellectual Property

All content on this website including:

* Logos

* Brand names

* Product images

* Graphics

* Text

* Designs

* Website elements

are the intellectual property of AK and/or MAYU RETAIL PRIVATE LIMITED and are protected under applicable intellectual property laws.

Unauthorized use, copying, reproduction, or distribution is strictly prohibited.

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9. User Conduct

Users agree not to:

* Use the website for unlawful purposes

* Attempt unauthorized access to systems or accounts

* Upload malicious software or harmful code

* Misuse promotional offers or discounts

* Submit false or misleading information

We reserve the right to suspend or terminate accounts violating these terms.

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10. Limitation of Liability

To the maximum extent permitted by law:

* AK shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

* Our liability shall not exceed the amount paid for the purchased product or service.

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11. Third-Party Services

Our website may contain links or integrations with third-party services such as:

* Payment gateways

* Shipping providers

* Social media platforms

AK is not responsible for the content, policies, or practices of third-party platforms.

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12. Privacy

Use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in the Privacy Policy.

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13. Modifications to Terms

AK reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with the revised effective date.

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14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or related to these terms shall be subject to the jurisdiction of the courts located in Namakkal, Tamil Nadu, India.

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15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

AK Customer Support

Operated by MAYU RETAIL PRIVATE LIMITED

Registered Office:

No.145, First Floor, Salem Road,

Namakkal, Tamil Nadu, India – 637001

Email: support@onlyak.in (update with your official email if needed)