Payment Policy
At Only AK, we provide secure online payment options for customers purchasing from our website. Only AK is a brand operated by MAYU RETAIL PRIVATE LIMITED.
Payment Gateway
All online payments on our website are processed securely through Razorpay, our payment gateway partner.
Accepted Payment Methods
Customers may be able to pay using the following payment methods, subject to availability at checkout:
UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Other payment options enabled through Razorpay
The available payment options will be displayed at checkout before the customer confirms the order.
Payment Security
We do not store customers’ credit card, debit card, UPI PIN, net banking password, or sensitive payment details on our website. Payment information is processed securely through Razorpay.
Payment Confirmation
Once payment is successful, the customer will receive an order confirmation on the website and/or through email, SMS, or WhatsApp, depending on the contact details provided during checkout.
Failed or Pending Payments
If payment is deducted from the customer’s account but the order is not confirmed, customers are advised to contact us with the payment reference details.
In most cases, failed or pending payments are automatically reversed by the bank or payment provider. The refund timeline may depend on the customer’s bank, card issuer, UPI provider, or payment method.
Pricing and Taxes
All product prices shown on the website are in Indian Rupees. Applicable taxes, shipping charges, or any additional charges will be displayed before completing the order.
Contact for Payment Support
For payment related queries, please contact:
Email: support@onlyak.in
Phone: +91 9150045996
Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM