- No Products In The Cart
- start shopping
Privacy Policy
Last Updated: 25 May 2026
At AK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website, place orders, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
⸻
- Company Information
Only AK is a brand operated by MAYU RETAIL PRIVATE LIMITED.
Registered Office:
No.145, First Floor, Salem Road,
Namakkal, Tamil Nadu, India – 637001
Throughout this Privacy Policy, “AK”, “we”, “our”, and “us” refer to MAYU RETAIL PRIVATE LIMITED and its associated brand operations.
⸻
- Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, contact us, or subscribe to updates, we may collect:
- Full name
- Email address
- Mobile number
- Billing address
- Shipping address
- Payment-related details
- Order history
⸻
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Referral URLs
- Cookies and tracking data
⸻
- How We Use Your Information
We use your information for purposes including:
- Processing orders and payments
- Shipping and delivery management
- Customer support
- Account management
- Sending order updates and notifications
- Marketing communications (only where permitted)
- Improving website performance and user experience
- Fraud prevention and security monitoring
- Legal and regulatory compliance
⸻
- Payment Information
Payments on our website are processed through secure third-party payment gateways.
AK does not store full debit card, credit card, or banking credentials on our servers.
Payment providers may collect and process payment data according to their own privacy policies.
⸻
- Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Measure marketing performance
- Provide personalized experiences
Users may disable cookies through browser settings, although certain website features may not function properly.
⸻
- Third-Party Services
We may use trusted third-party services including but not limited to:
- Payment gateways
- Shipping providers
- Analytics providers
- Advertising platforms
- Customer communication tools
Examples may include:
- Google Analytics
- Meta/Facebook Pixel
- Shiprocket
- Razorpay
- WhatsApp integrations
These third parties may process limited data required to provide their services.
⸻
- Data Sharing
We do not sell customer personal information.
However, we may share data with:
- Logistics partners for delivery
- Payment providers for transaction processing
- Technology providers supporting website operations
- Legal authorities when required by law
⸻
- Data Security
We implement reasonable security measures to protect personal information from:
- Unauthorized access
- Misuse
- Loss
- Disclosure
- Alteration
However, no method of internet transmission or storage is completely secure, and absolute security cannot be guaranteed.
⸻
- User Rights
Users may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of account data (subject to legal obligations)
- Opt-out from marketing communications
Requests may be submitted through our customer support channels.
⸻
- Marketing Communications
Users may receive:
- Promotional emails
- Product updates
- Offers and campaigns
Users can unsubscribe from marketing communications at any time using the unsubscribe option provided in emails or by contacting support.
⸻
- Children’s Privacy
Our website is not intended for children under 18 years of age without parental or guardian supervision.
We do not knowingly collect personal information from minors.
⸻
- Retention of Information
We retain customer information only for as long as necessary to:
- Provide services
- Complete transactions
- Maintain records
- Comply with legal and tax obligations
- Resolve disputes
⸻
- External Links
Our website may contain links to third-party websites.
AK is not responsible for the privacy practices, content, or security of external websites.
Users are encouraged to review third-party privacy policies separately.
⸻
- Policy Updates
We reserve the right to modify or update this Privacy Policy at any time.
Updated versions will be published on this page with the revised effective date.
⸻
- Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with this policy shall fall under the jurisdiction of courts located in Namakkal, Tamil Nadu, India.
⸻
- Contact Information
For privacy-related concerns or requests, please contact:
AK Customer Support
Operated by MAYU RETAIL PRIVATE LIMITED
Registered Office:
No.145, First Floor, Salem Road,
Namakkal, Tamil Nadu, India – 637001
Email: support@onlyak.in (replace with your official support email)